RETURNS AND EXCHANGE DETAİLS
We accept returns and exchanges.
Just contact us within 14 days of delivery.
Send items back to us within 30 days of delivery.
Conditions of return:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition the buyer is responsible for any loss in value.
We accept payments through iyzico .
Iyzeco is a fintechcompany with PCI-DSS and Turkish Banking Regulation and Supervision Agency licence, providing secure payment solutions for both buyers and sellers.
We keep your payment information secure. Bodrumotantik never receives your credit card information.
We send through Turkish airmail (registered mail with delivery confirmation).
Items will be sent as soon as possible after receiving payment (1-2 days).
Shipping usually takes 2-3 weeks but sometimes take longer (especially towards hoiidays).
We offer expedited shipping with a courier service in case you need you order fast.(max 1 week) against extra costs. Please contact us.
Packages rarely get lost, but in case they do we will refund after 6 weeks
Before this 6 week period we don’t consider a package as lost (yet).
The buyer iş responsible for all duty or custom charges, if any.